Frequently Asked Questions

Q: Do you have wireless internet in guest rooms?
A: Yes, we provide free Wifi covered by our hotspots throughout the Complex.

Q: Do you have a Pool?
A: Yes, our pool is unheated & has an attached Spa.

Q: What is the earliest I can Check-in?
A: Our Standard Check-In time is
2pm; however most times our Rooms are ready by Midday.

Q: Can I arrive late?
A: Yes, please call us if your arrival is later than
8pm.

Q: Do you have undercover parking?
A: Yes, every room has undercover parking, with high clearance parking for our Apartments.

Q: I am travelling with a Trailer, do you have room?
A: We have a large area onsite for Trailers, Boats, Campers, Buses & small Trucks. Larger Trucks can park on the roadside.

Q:  Do you have a Disability Suite?
A: Yes, we have 2 Full Access Motel Style units & 1 Part Access Self Contained Apartment.

Q: Do you have Foxtel?
A: Yes, we have 15 Channels including 3 sports & 4 movies available in all rooms.

Q: Are your rooms non-smoking?
A: Yes, all rooms at Motel Carnarvon are non-smoking.

Q: Do you have a restaurant?
A: No,
however, we serve breakfast and dinner to your room.

Q: Do you have a Bar?
A: No, but we are licensed & sell alcoholic beverages/soft drinks & snack foods in Reception to our Guests.

Q: Do you have a laundry?
A: Yes, we have a
coin-operated laundry.

Q: Do you have an outdoor entertainment area?
A: Yes, we have a large undercover BBQ area with a fridge, microwave, plenty of dining area with a large TV featuring Foxtel with 3 Sports channels.

Q: How close are you to the Shops & Town Centre?
A:  Only 1.5km to Westlands Plaza,  3mins by car or a 10min walk to the centre of Town.

Q: How close are you to restaurants & hotels?
A:  The Roma Bowls Club is 350mtrs away.  We are 2-3 mins by car to Eagle Boys Pizza, Subway, Chinese, Indian, KFC, Maccas, local Hotels – some have a courtesy bus & will
pickup /drop off.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged. Special Events in Roma require 1 weeks’ notice.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $150 cash bond.

Q: Do you have a gym?
A: No,
however, Snap Fitness is 700 meters down the road.

Q: How far is it to the Airport?
A: Motel Carnarvon is the closest Motel to the Roma Airport, 2.5kms or 3mins by Car.

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